Privacy Policy
Last Updated: February 15, 2025
This Privacy Policy explains how RewriteCV ("we," "our," or "us") collects, uses, and discloses your information when you use our CV/Resume builder service, website, and related applications (collectively, the "Service"). We respect your privacy and are committed to protecting your personal data.
1. Information We Collect
1.1 Personal Information You Provide
When you use our Service, we may collect the following types of personal information:
- Account Information: Email address, name, password, and profile information
- CV/Resume Content: Professional history, educational background, skills, achievements, contact details, and any other information you choose to include in your CV or resume
- Payment Information: Credit card details, billing address, and transaction history (processed securely through our payment processors)
- Communications: Information you provide when contacting our support team or participating in surveys
1.2 Information Collected Automatically
We automatically collect certain information when you visit, use, or navigate our Service:
- Usage Data: How you interact with our Service, including pages visited, features used, and time spent
- Device Information: IP address, browser type and version, operating system, device type, and screen resolution
- Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our Service, including creating and managing your account
- To process and complete transactions
- To save your CV/resume data and allow you to access and edit it
- To improve and personalize your experience with our Service
- To communicate with you about updates, security alerts, and support messages
- To respond to your inquiries and provide customer support
- To detect, prevent, and address technical issues or fraudulent activities
- To comply with legal obligations
- To analyze usage patterns and trends to improve our Service
3. How We Share Your Information
We may share your personal information in the following situations:
- With Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services)
- With Your Consent: When you have expressly agreed to the sharing of your information
- For Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
- For Legal Reasons: When required by law or to protect our rights, privacy, safety, or property
We do not sell your personal information to third parties.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will retain your account information and CV/resume data for as long as your account remains active.
If you delete your account, we will delete or anonymize your personal information within 30 days, except where we need to retain certain information for legitimate business or legal purposes.
5. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Restriction: Request restriction of processing of your information
- Data Portability: Request transfer of your information to you or a third party
- Objection: Object to processing of your personal information
- Withdraw Consent: Withdraw consent where we rely on consent to process your information
To exercise any of these rights, please contact us at privacy@rewritecv.com. We may need to verify your identity before responding to your request.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure server facilities, and regular security assessments.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
7. International Data Transfers
Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that differ from your country.
When we transfer your personal information internationally, we take appropriate safeguards to ensure that your information receives an adequate level of protection, including using Standard Contractual Clauses approved by the European Commission.
8. Children's Privacy
Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.
10. Cookies Policy
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files that are placed on your device when you visit our website.
We use the following types of cookies:
- Essential Cookies: Necessary for the operation of our website
- Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze how visitors move around our website
- Functionality Cookies: Used to recognize you when you return to our website
- Targeting Cookies: Record your visit to our website, the pages you have visited, and the links you have followed
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: privacy@rewritecv.com
- Postal Address: RewriteCV, Inc., 123 Main Street, Suite 500, San Francisco, CA 94105, USA
We will respond to your inquiry as soon as possible and within the timeframe required by applicable law.
12. Additional Information for Specific Regions
12.1 European Economic Area (EEA), United Kingdom, and Switzerland
If you are located in the EEA, UK, or Switzerland, the following additional information applies:
- Legal Basis for Processing: We process your personal information based on legitimate interests, contractual necessity, legal obligations, or your consent, as applicable
- Data Controller: RewriteCV, Inc. is the data controller for personal information collected through our Service
- Data Protection Officer: You can contact our Data Protection Officer at dpo@rewritecv.com
- Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
12.2 California Residents
If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) provide you with specific rights regarding your personal information:
- Right to know what personal information we collect and disclose
- Right to delete personal information
- Right to correct inaccurate personal information
- Right to opt-out of the sale or sharing of personal information
- Right to limit the use and disclosure of sensitive personal information
- Right to non-discrimination for exercising your privacy rights
To exercise these rights, please contact us using the information provided in Section 11.